Terms of Service

By accessing the ManageBiz.in website (managebiz.in) or engaging any of our professional services, you confirm that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. If you do not agree with any part of these Terms, you must not use our services.

ManageBiz.in is operated by a firm with a qualified team of CAs and CSs registered with the Institute of Chartered Accountants of India (ICAI) and the Institute of Company Secretaries of India (ICSI). We provide the following professional services to Indian businesses:

• GST registration, return filing, and compliance
• Company / LLP registration and annual Company Compliance (MCA / ROC)
• Bookkeeping, accounting, and MIS reporting
• Payroll processing, PF, ESI, PT, and TDS filings
• Tax audits, statutory audits, and certification services
• MSME / Udyam registration and DPIIT / Startup India recognition
• Income tax, GST notices and representation
• Virtual CFO and advisory services

The specific scope of work, deliverables, timelines, and fees for each engagement are agreed upon in a separate engagement letter or service order signed by both parties. These Terms govern the overall relationship; the engagement letter governs the specific assignment.

We reserve the right to decline any engagement at our sole discretion without being required to provide reasons.

Our services are available only to individuals and entities that are legally capable of entering into binding contracts under the Indian Contract Act, 1872. By using our services you represent that:

• You are at least 18 years of age;
• You are authorised to act on behalf of the business entity for which services are being engaged;
• All information you provide is accurate, current, and complete.

An engagement begins when both parties have agreed on the scope of work, either through a signed engagement letter, a confirmed service order, or written confirmation via email. Verbal agreements alone do not constitute a binding engagement.

We operate entirely online. Communication takes place via the client portal, email, WhatsApp, or video calls. You are responsible for ensuring that a responsible person with appropriate authority is available to respond to our requests in a timely manner.

We will assign a dedicated CA or accountant to your account. Personnel may change due to firm-internal reasons; we will ensure continuity of service and a proper handover in all cases.

Fees are as quoted in the engagement letter or on our website at the time of engagement. All fees are exclusive of GST (18%) unless explicitly stated otherwise.

Retainer services (accounting, GST, payroll, MCA) are billed monthly in advance. Payment is due within 5 business days of invoice date.

One-time services (company registration, registrations, audits) require a 50% advance payment before work commences, with the balance due upon completion or delivery.

We reserve the right to suspend or discontinue services if invoices remain unpaid beyond 15 days of the due date. Resumption of services after suspension is subject to payment of all outstanding dues plus a re-onboarding fee.

Fees are non-refundable once work has commenced, except where we are unable to deliver the agreed service due to our own default.

You agree to:

• Provide accurate, complete, and timely information and documents required for us to perform the services;
• Inform us promptly of any change in your business, ownership, or regulatory status that may affect the engagement;
• Ensure that all login credentials, OTPs, and digital signatures shared with us are used solely for the agreed purposes and are kept confidential by your authorised representatives;
• Review and approve filings, returns, and reports shared with you before submission where your approval is required;
• Not use our services for any purpose that is unlawful or that violates any applicable Indian law, regulation, or regulatory directive.

We are not liable for delays, penalties, or incorrect filings caused by late, incomplete, or inaccurate information provided by you.

All content on the ManageBiz.in website - including text, graphics, logos, tools, and software - is the property of ManageBiz.in and is protected by applicable Indian intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our prior written consent.

Work product prepared specifically for you under an engagement (reports, returns, financial statements) becomes your property upon payment of all applicable fees. Templates, methodologies, tools, and internal working papers remain our intellectual property.

Both parties agree to keep confidential all non-public information received from the other party in connection with an engagement ("Confidential Information"). This obligation survives the termination of the engagement for a period of 5 years.

We will not disclose your Confidential Information to any third party except:

• To sub-contractors or staff on a need-to-know basis for delivering the service;
• To government authorities or regulatory bodies as required by law;
• With your prior written consent.

As a CA firm, we are also bound by the ethical guidelines of the ICAI regarding client confidentiality.

To the maximum extent permitted by applicable law, ManageBiz.in's total liability to you for any claim arising out of or relating to these Terms or the services shall not exceed the fees paid by you for the specific service giving rise to the claim in the 3 months preceding the claim.

We are not liable for any indirect, incidental, special, consequential, or punitive damages - including loss of profits, loss of data, or loss of business - even if we have been advised of the possibility of such damages.

We are not liable for penalties, interest, or other charges levied by government authorities where such liability arises from incorrect or incomplete information provided by you, from delays in your approval of filings, or from regulatory changes notified after commencement of the relevant assignment.

Either party may terminate an ongoing retainer engagement by giving 30 days' written notice. Notice must be delivered via email to the respective points of contact.

We may terminate immediately and without notice if you breach any material provision of these Terms, become insolvent, or if continuation of the engagement would violate applicable law or professional standards.

Upon termination, we will hand over all your records, documents, and access credentials within 10 business days of settlement of all outstanding fees. We are entitled to retain copies of records as required by law or professional standards.

These Terms are governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms or the services shall first be attempted to be resolved through good-faith negotiation between senior representatives of both parties.

If a dispute cannot be resolved through negotiation within 30 days, it shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, with a sole arbitrator mutually agreed upon. The seat of arbitration shall be Pune, Maharashtra, and proceedings shall be conducted in English.

Subject to the arbitration clause above, both parties submit to the exclusive jurisdiction of the courts in Pune, Maharashtra.

We may update these Terms from time to time to reflect changes in our services, applicable law, or best practices. The updated Terms will be posted on this page with a revised "Last updated" date. Continued use of our services after the effective date of changes constitutes acceptance of the revised Terms.

For material changes, we will endeavour to notify active clients via email at least 14 days in advance.

For questions about these Terms, please reach us at: